COOP KSB members of different ages and backgrounds looking at a tablet together in a sunlit office

Established 1963, 60+ years serving members

Digital Cooperative For All

To support members in building financial security through participation in a cooperative community, accessible services and responsible financial planning.

Est. 1963Koperasi Suriya Berhad

About us

Koperasi Suriya Berhad is a Malaysian cooperative serving the needs and aspirations of individuals, families and businesses. COOP KSB places members at the centre of its approach, bringing cooperative participation and digital convenience together.

Our fully digital cooperative model uses COOP KSB’s own digital member services system to connect member access, service requests and cooperative administration.

Our identity and heritage

  1. Community discussions on economic participation

    The cooperative grew from discussions within the Selangor Ceylon Tamil Association about participation in commerce and industry and the creation of employment opportunities.

  2. Preliminary committee formed

    A preliminary committee was formed in October 1961 under Mr M. Nadchatiram.

  3. Inauguration and formal registration of the cooperative

    The society was inaugurated on 5 May 1963 with 132 founding members and Dr P. T. Arasu as its first President.

    It was registered on 23 May 1963 as The Soora Co-operative Industrial Development Society Limited, registration number 3940.

  4. First AGM held on 28 June in Brickfields, Kuala Lumpur

  5. Renamed Koperasi Soora Berhad on 1 November

  6. Renamed Koperasi Suriya Berhad on 17 July

  7. Today

    A digital model focused on member access and service

    Early cooperative ventures included property investment, insurance arrangements, agriculture and a service station.

    Today, COOP KSB carries its heritage into a digital model focused on member access and service.

What we offerMember services

Our services

Supporting members at every stage

COOP KSB brings savings, member financing and digital service access into a member-focused cooperative framework.

  • Member financing

    Financing enquiries are considered in relation to members’ needs, eligibility and the terms of the applicable product. Members can discuss personal priorities and business aspirations with our team and obtain information on repayment obligations and application requirements.

  • Savings and financial planning

    Member savings services support personal and family financial goals. Our team helps members understand available options, product terms and the steps required to participate.

  • Personal support

    Members can contact COOP KSB by telephone, email or WhatsApp for membership guidance, service enquiries and assistance with digital access.

  • Digital member services

    COOP KSB’s own system connects member account access, service requests and cooperative administration. Web and mobile capabilities support a more convenient service experience, with multilingual interfaces, account information and self-service functions.

  • Our approach

    We aim to make cooperative services approachable and easy to understand, with clear information, appropriate approval processes and support throughout the member relationship.

Services are subject to availability, membership eligibility, applicable terms and approval. Digital functions depend on the services and integrations enabled.

DigitalCOOP KSB system features

A connected digital member experience

COOP KSB’s own digital system brings web and mobile access, member self-service and support into one cooperative platform.

  • Web and mobile access

    A unified digital member services portal and mobile application for iOS and Android, with multilingual capability and access for individual members and eligible business accounts.

    • Web portal
    • iOS
    • Android
    • Multilingual
  • Account dashboard and records

    View account balances and transaction history across enabled savings, term deposit and member financing services in one dashboard. Access financing repayment schedules and downloadable payment receipts.

  • Transfers and payments

    Support for transfers between own accounts and member accounts, scheduled or recurring transfers, saved beneficiaries and bill payments. Payment gateway connections and QR payment capabilities depend on the integrations enabled.

  • Deposit and financing self service

    Submit online savings and term deposit opening requests through approval workflows. Renew eligible term deposits, update maturity instructions, view financing instalments, make repayments and request early settlement quotations.

  • Alerts and member support

    Transaction notifications, configurable activity alerts and reminders help members monitor their accounts. In-app secure chat, support tickets and a knowledge base support service enquiries.

Capabilities are subject to configured scope, testing and phased activation. Payment gateways and QR services require the relevant integrations to be enabled.

Operational control. Digital confidence.

  • Authentication and device protection

    Multi-factor authentication, one-time passwords and device registration for web access. Mobile security capabilities include biometric or PIN login, device binding and detection of rooted or jailbroken devices.

  • Approval controls and audit trails

    Role-based permissions, segregation of duties, maker-checker approval workflows, configurable transaction limits and audit trails support controlled administration and transaction review.

  • Cooperative operations and reporting

    A centralised operational system supports deposit and financing administration, configurable product parameters, fees, interest calculations, maturity instructions, general ledger accounting and financial and management reports. Export capabilities include Excel, PDF and document formats.

  • Integrations and service continuity

    API connectivity supports integration with identity verification services, payment gateways, SMS and email notifications and member relationship tools. Backup, recovery and deployment options support operational continuity. Specific connections and service arrangements are configured for COOP KSB.

Reliable service delivery

Product configuration, approval workflows, data reconciliation and role-based administration support consistent service delivery and effective operational oversight.

Feature availability depends on enabled services and integrations. Product access is subject to membership eligibility, applicable terms and approval.

JoinMembership

Become part of COOP KSB

Membership connects individuals with a cooperative community focused on shared progress and financial security. Our team guides prospective members through the requirements and application process.

  1. 01

    Speak with our team

    Contact COOP KSB to discuss your needs and obtain information about membership.

  2. 02

    Understand the requirements

    Review eligibility, required documents, applicable contributions and membership terms.

  3. 03

    Submit your application

    Complete the application process with guidance from our team and receive information on the next steps.

ContactGet in touch

Contact us

Please contact our team to arrange an office visit or enquire about membership and services.